Saint Mary's University of Minnesota is seeking candidates who are eager to contribute to its Lasallian Catholic mission of awakening, nurturing, and empowering learners to ethical lives of service and leadership. We invite individuals to help transform lives through education, inspired by the Catholic Intellectual Tradition’s quest to understand the human experience through faith and reason and its embrace of all who are dedicated to learning from one another through authentic conversations in search of the truth. We are especially interested in and give preference to candidates who demonstrate a vision to create and nurture initiatives that will advance our mission within the scope of their duties and who will foster a culture of dialogue that, with respect for all people, supports the search for meaning and purpose in pursuit of excellence.

Job Summary

This position will provide critical support for the entire Saint Mary’s university network infrastructure, spanning our Winona, Minneapolis and Rochester campuses. This involves comprehensive responsibilities for the support, maintenance, security, and strategic development of core systems, including servers, storage, backup solutions, and SANs. This position is also responsible for the hands on, day-to-day network operations on our Minneapolis campus. This position works closely with the Network Operations Team to provide technical guidance on infrastructure improvements and our application programs to ensure systems run efficiently and effectively.

Salary Range: $60,000-$73,500

Main Duties & Responsibilities

• Administration and Maintenance: Design, configure, maintain, and troubleshoot core network devices, including routers, switches (Layer 2/3), firewalls, VPN, and wireless access points (WIFI)
• Threat & Incident Response: Analyze security alerts, logs, and event data to detect, investigate, and remediate security incidents and vulnerabilities
• Monitor and test network performance and provide network performance statistics and reports
• Recommend, schedule, and perform server and network improvements, upgrades, and repairs
• Voice/Telecom: Support and maintain Voice over IP (VoIP) and other voice communication systems
• Data Systems: Manage and maintain Enterprise Storage, Data Backup, and SANs
• Assist with server and security audits
• Stay current with networking technology through exploration and research
• Serve as a subject matter expert by continuously researching, documenting, and communicating findings on new networking technologies and security best practices
• Monitor system and network resources to ensure acceptable response time performance
• Provide daily management and routine reporting for all servers and the checking of event logs to determine any irregularities
• Perform other duties as assigned

Experience and Education Requirements

Required:

• Associate’s degree and 4+ years of technical experience Or Bachelor’s Degree in IT related field
• Driver’s license

Preferred: 

• Bachelor’s Degree in IT related field
• Certifications (CCNA, VMWare, A+, Microsoft, etc.)

Essential Knowledge & Skills

• Expert understanding of TCP/IP, DNS, DHCP, and OSI Model. In-depth knowledge of IP Addressing, Subnetting, and VLAN configuration and troubleshooting across complex networks
• Advanced configuration of firewalls, routers and switches (Layer 2/3). Proficiency in routing protocols (e.g., OSPF, EIGRP, BGP) and high-availability/redundancy protocols
• Advanced administration of Windows Server (Active Directory, Group Policy) and/or Linux operating systems. Experience with server installation, patching, and hardening
• Proficiency in managing and troubleshooting Virtualization platforms (VMware, Hyper-V) and core Cloud administration (Azure, M365)
• Knowledge of Enterprise Storage technologies (SAN/NAS) and expertise in configuring, maintaining, and testing Data Backup and Disaster Recovery (DR) systems
• Working knowledge of networked applications, SNMP, Syslog and Windows event log management
• Strong research and analytical skills
• Creative problem-solving skills, attention to detail and follow-through
• Ability to work with diverse groups of people, work individually and within a team.
• Ability to manage multiple priorities and competing time demands
• Ability to respond 24/7 for critical system needs
• Ability to occasionally travel between campus locations

Physical Demands

• Medium work. Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds.

Physical Hazards – Health and Safety Concerns

• General office environments
• Ergonomics

Apply online at https://www.smumn.edu/about/offices-services/human-resources/employment-opportunities/ and include a cover letter, resume, and contact information for three professional references.

Saint Mary’s University of Minnesota believes inclusion and human dignity contributes to a robust academic and work environment and is critical to achieving the University's mission in an increasingly diverse society. Individuals with expertise and diverse skills from underrepresented groups are especially encouraged to apply. Saint Mary’s University of Minnesota is an equal opportunity/affirmative action employer. The successful candidate must support, respect, and advance the mission of Saint Mary's University as a Lasallian Catholic institution.

Saint Mary’s offers a comprehensive benefit package including health, dental, vision, life and disability insurance, flexible spending, retirement pension plan, and both undergraduate and graduate tuition remission plans.

All offers of employment are contingent upon the successful completion of a criminal background check.